City, University of London Students’ Union

CaseStudy-CitySU.jpg

Developing a strategy that creates value for students every day

For Students’ Union

 

An effective students’ union needs to be closely attuned to its students’ diverse needs. Once again, City SU turned to us to ensure their strategy aligns with what matters most to students right now.

For the second time in a row, City SU turned to Social Engine to provide insights into students’ needs to inform their new strategy. With the help of an online survey, focus groups and staff engagement activities, we identified opportunities and challenges for the SU in effectively delivering the services that enhance student belonging and make a difference in their daily lives.

Guided by this evidence, we supported the team in creating a clear, purpose-driven strategic framework that removes barriers to equal participation, engagement and achievement and fosters community within a diverse student body.


I can’t thank your team enough as we would have not got to this point without all your support and constructive challenge – your approach is just fantastic!
— Phil Gilks, CEO, City, University of London Students’ Union.
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